How LookoTV handles device, network, and playback data.

1. Scope and Controller

This Privacy Policy explains how [insert legal entity] (“LookoTV”, “we”, “our”, or “us”) accesses, uses, stores, and shares information when you use LookoTV.

LookoTV is designed to send videos from a browser to a TV over a local network. Because of that architecture, the Service may process information coming from both the TV device and the browser sender.

Core streaming features are intended to work without account creation. If you contact support or if we later add optional account, sync, or cloud features, additional notices may apply.

2. Data We Process

Depending on your device, operating system, and how you use the Service, LookoTV may process the following categories of information.

2.1 Device and app information

• Device model, manufacturer, and operating system version.
• App version, build number, language, region, and time zone settings.
• Installation, session, or pairing identifiers generated for service operation.
• Screen or playback capability information needed to render video correctly.

2.2 Local network and connection data

• Local IP addresses and network status used to discover and connect devices.
• Device names, TV names, connection attempts, pairing codes, tokens, and timestamps.
• Technical information needed to keep the browser sender and TV app in sync.

2.3 Content and playback data

• Video URLs, stream links, playlist links, or direct links you choose to send.
• Source metadata such as title, duration, format, subtitle availability, or poster image if provided by the source.
• Playback events such as play, pause, stop, reconnect, buffering, errors, and the last selected receiver device.

2.4 Diagnostics and security data

• Crash reports, error logs, performance metrics, and service health information.
• Security and abuse-prevention events, including repeated failed connections or malformed requests.
• Standard server or web request logs when you access browser-based parts of the Service.

2.5 Information you provide directly

• Your name, email address, support message, attachments, and any data you include when you contact us.
• Any optional feedback, bug reports, or other correspondence you choose to submit.

2.6 Data we do not need for core streaming features

LookoTV’s core browser-to-TV streaming flow is not designed to require contacts, SMS, precise location, microphone recordings, photo library access, or camera data, except where you separately provide data to us in a support context or if a future feature explicitly asks for it.

3. How We Use Data

• To discover compatible devices and connect your browser sender to your TV.
• To deliver video playback, manage playlists, and maintain session continuity.
• To diagnose errors, improve stability, reduce latency, and optimize HD playback.
• To protect the Service against abuse, misuse, fraud, and unauthorized access.
• To respond to support requests, troubleshoot issues, and communicate with users who contact us.
• To comply with legal obligations and enforce our terms or policies.

4. Local Processing and Off-Device Processing

LookoTV is designed around local-network streaming. Where possible, device discovery, pairing, and playback coordination are processed locally between your browser and TV on the same network.

However, limited technical data may still be processed outside the device environment for service operation, diagnostics, updates, infrastructure support, abuse prevention, or customer support.

5. How We Share Data

We do not sell personal information.

We may share limited information in the following cases:

• With hosting, infrastructure, crash-reporting, or support providers acting on our behalf.
• With professional advisers, auditors, or legal counsel where necessary.
• With regulators, courts, law enforcement, or other authorities when required by law.
• As part of a merger, financing, sale, reorganization, or transfer of the business or assets.

If we use third-party service providers that access personal information, we require them to process data only for authorized purposes and under appropriate contractual safeguards.

6. Retention and Deletion

• Connection and playback session data is kept only as long as needed to operate, secure, and troubleshoot the Service.
• Technical and diagnostic logs are ordinarily retained for up to 12 months unless longer retention is required for security or legal reasons.
• Support messages and related correspondence may be retained for up to 24 months after the issue is resolved.
• When data is no longer required, we delete it or de-identify it using reasonable technical and organizational measures.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or unauthorized access.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your Choices and Rights

• You may request access to, correction of, or deletion of personal information we hold about you, subject to applicable law.
• You may request that we limit certain processing where applicable.
• You may stop using local-network discovery or streaming features at any time by uninstalling the app or stopping use of the sender page.
• You may contact us to request deletion of support communications or other records, subject to legal or security retention requirements.

9. Children’s Privacy

LookoTV is a general-audience product and is not designed to knowingly collect personal information from children where parental consent is required by law. If you believe a child has provided personal information to us inappropriately, contact us and we will review the request.

10. International Use

If you use LookoTV from outside the country where our operators or infrastructure are located, your information may be processed in other jurisdictions. Where required, we will use appropriate safeguards and provide additional notices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will revise the “Last updated” date and, where required, provide additional notice through the Service or another appropriate channel.

12. Contact

Legal entity / controller: [insert legal entity]

Privacy contact email: [insert contact email]

Mailing address: [insert business address]